Return and Refund Policy – Dealzos

Last Updated: October 9, 2026

At Dealzos, we value our customers and aim to provide high-quality digital products and a smooth shopping experience. Please read our Return and Refund Policy carefully before making a purchase.

1. Digital Products Policy

Dealzos sells digital products that may be delivered through instant downloads, email links, or online access.

Because digital products cannot be physically returned, all sales are generally final once the product has been successfully delivered, downloaded, or accessed, except where a refund is required by applicable law or approved under the conditions below.

2. Eligibility for Refunds

You may request a refund in the following circumstances:

• Product not received: You paid for a product but did not receive the download link or access details.

• Technical issues: The purchased digital product cannot be downloaded or accessed, and our support team cannot resolve the issue.

• Incorrect product: You received a digital product different from the one described on our website.

• Duplicate payment: You were charged more than once for the same order.

• Defective file: The digital file is corrupted or unusable, and we cannot provide a working replacement.

All requests will be reviewed fairly. Refunds and other remedies will be provided in accordance with applicable consumer protection laws.

3. Non-Refundable Situations

Refunds will generally not be provided for:

• Change of mind after successfully downloading or accessing the product.

• Accidental purchases where the product has already been delivered or accessed, except where required by law.

• Failure to read the product description before purchasing.

• Incompatibility with your device or software when the relevant requirements were clearly stated before purchase.

• Dissatisfaction based solely on personal preference when the product matches its description.

These exclusions do not limit any rights you may have under applicable law.

4. How to Request a Refund

To request a refund, please email us at:

Email: dealzos.sale@gmail.com

Include the following information in your email:

• Your full name

• Order number

• Email address used for the purchase

• Name of the digital product

• A clear explanation of the issue

• Supporting screenshots or a short screen recording, if applicable

Please contact us as soon as possible after discovering the problem so we can investigate and assist you.

5. Proof of Technical Issues

For technical problems, we may request screenshots, a short screen recording, or other reasonable evidence showing the issue.

Please ensure that the evidence clearly demonstrates the problem. Do not include passwords, payment card details, or other sensitive personal information.

We will review the evidence and attempt to resolve the issue through troubleshooting, a replacement download, or another suitable solution. If the issue cannot be resolved, we will consider a refund where appropriate.

6. Refund Processing

Once your refund request is approved:

• Refunds will generally be issued to the original payment method.

• Processing times may vary depending on your bank or payment provider.

• We will notify you by email when the refund has been processed.

• Duplicate payments and other verified billing errors will be reviewed promptly.

Any refund deadlines required by applicable law will take precedence over these general processing guidelines.

7. Order Cancellation

Please contact us immediately if you wish to cancel an order that has not yet been delivered or accessed.

Because digital orders may be processed automatically, cancellation may not always be possible after delivery begins. However, your statutory cancellation and refund rights will be respected wherever applicable.

8. Contact Us

If you have questions about our Return and Refund Policy or need assistance with an order, please contact us.

Store Name: Dealzos
Email: dealzos.sale@gmail.com

We appreciate your trust in Dealzos and are committed to providing helpful customer support and a fair shopping experience.

9. Policy Updates

Dealzos reserves the right to update this policy when necessary. Any changes will be published on this page with an updated revision date. Changes will not remove rights that customers already have under applicable law.